Terms of Service & Refund Policy

Terms of Service

  1. Acceptance of Terms: By accessing and using our services, you agree to comply with these Terms of Service.
  2. Use of Services: Our services are intended for personal, non-commercial use. You agree not to misuse the services or help anyone else to do so.
  3. Privacy: Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal data.
  4. Changes to Services: We may modify or discontinue our services at any time without prior notice.
  5. Limitation of Liability: Our liability is limited to the maximum extent permitted by law. We are not liable for any indirect, incidental, special, consequential, or punitive damages.

Refund Policy

  1. Eligibility for Refunds: Refunds are available for products returned within 30 days of purchase, provided they are in their original condition.
  2. Process for Refunds: To initiate a refund, contact our customer service team on hello@staperfumery.com with your purchase details. Refunds will be processed to the original method of payment.
  3. Non-Refundable Items: Certain items may not be eligible for a refund, such as personalized or custom-made products.
  4. Shipping Costs: Customers are responsible for the cost of return shipping. Shipping costs are non-refundable.
  5. Processing Time: Refunds may take up to 14 business days to process after we receive the returned item.